Five Criteria That Can Affect Your Financial Aid Appeal

How does one determine whether or not to appeal a financial aid award letter?


Should I bother appealing a financial aid award letter?


We asked these questions and many more of Jodi Okun, from College Financial Aid Advisors, during a recent Facebook Live. And here’s what Jodi, author of “Secrets of a Financial Aid Pro,” said:


The Five Critera That Can Affect Your Appeal

1.  Family Loss of Income

2. Death in the Family

3. Illness, Injury, Surgery

4. Caring For an Elderly Family Member

5. Extenuating Circumstances  (Situation that is unique to your own family that you could not articulate on the FAFSA or CSS Profile)


Call or email the college to advise them of the details and they will let you know what their appeal process is. And keep in mind that regardless of when the change in financial/health/situational status occurred, appropriate documentation will be required.



Tactics That Won’t Work When Appealing Financial Aid

According to Jodi, feeling that the package you’ve already been presented with “is just not working” is not enough of a reason to make an appeal. Also, assuming that if you’ve received Merit Aid from one school, you should also be receiving it from another will not gain you points with a financial aid office. She also advises that parents should keep in mind that their students are being compared to other students all over the globe, not just in their own communities. Meaning, there’s a lot of competition out there, and they have to be able to digest that some schools will just be too expensive for their budgets.



How Long Should Your Appeal Be?

The appeal should be no longer than one page. And yes, there is such a thing as sharing too much. Jodi recommends keeping the extraneous minutiae out and putting the “hard stuff” in. Go as far back as necessary, but be succinct in providing more FACTUAL, rather than emotional details.



Who Should Handle the Appeal?

The person who is most in control and knowledgeable about the specifics of the situation, whether it be the parent or the student,  should be the one handling the appeal.



To Whom Do You Appeal?

If you are asking about Merit Aid, contact the Admissions Office. If you are asking about Need-Based Financial Aid, contact the Financial Aid Office.



[Review these Sample Financial Aid Appeal Letters]



How Early Should You Make Your Appeal?

Jodi made it quite clear that although they are all mandated by the Federal Gov’t and some general rules do apply across the board, each college has its own financial aid process, so, most schools march to the beat of their own drum. What they all do have in common is being inundated during certain times of the year, especially when they have not fully dealt with the regular admissions notifications. If your student has already been sent a package that you are “itching” to appeal, Jodi suggests you pen your letter and plot your strategy, but WAIT.


Your student does not have to commit until May 1 (unless they are EA or ED), and your time would be better spent reviewing your award letter(s) and deciding which school is the best fit for your student.


The bottom line is that the Financial Aid Office is there to facilitate things. Don’t automatically assume that any request they make of you for additional/different documentation is a reason to worry; they just want to get it done. Complying with those requests will help them do their job. And since applying for financial aid must be done each year (as opposed to Merit Aid which could span the entire four years),  getting the hang of it the first time will make the process later on seem like a “breeze.”


To watch the entire Facebook Live, click below…..


Facebook Live tonight with Jodi Okun of College Financial Aid Advisors, talking about how to appeal financial aid.

Posted by Road2College on Tuesday, February 6, 2018



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