5 Questions to Ask Financial Aid Officers

Financial Aid Questions
As you prepare to apply for college, or even as you go on college visits, it can help to get an idea of what to expect as you figure out how to pay the bill. Financial aid interview questions can help you determine which schools are likely to provide you with the best package.


Here are some of the most important questions to ask financial aid officers as you contemplate which school works best for you.



1. How Much Financial Aid Can I Get?

Find out how much financial aid is available to students. You should also ask how much the financial aid covers, including finding out if:

  • There are need-based and merit-based options and what percent of students receive each type of financial aid


  • You can get a merit scholarship and need based financial aid at the same time


  • Any students receive full ride or full tuition scholarships


  • The financial aid is front-loaded so more is offered to freshmen


  • You can apply for more financial aid later if your circumstances change


It’s important to have a good idea, going in, what to expect in terms of total coverage.



2. What Applications Should I Fill Out?

Ask financial aid officers what applications they need. Some of the most common financial aid applications include:


In many cases, especially for need-based financial aid, schools expect you to fill out the FAFSA. You should fill out the FAFSA in any case, just to make sure you have access to all the federal financial options, including student loans, available to you.


Find out if you have to fill out separate applications for merit-based aid, and check with the financial aid office to confirm the deadlines for all applications if you’re looking for financial aid. Deadlines for financial aid may be different than deadlines for admissions AND deadlines for merit aid may be different than other deadlines as well.



3. What Options Do I Have for Paying for School?

In addition to finding out about financial aid, some of the questions to ask financial aid officers include those about options for paying for school. Find out:

  • What percentage of students receive financial aid


  • The average amount of college debt students graduate with


  • If there is a tuition payment plan, and what fees are charged to make installment payments


  • What happens to the school’s financial package if you have an outside scholarship – so private scholarships displace need based financial aid


  • If the school participates in Federal Work Study, how many students have found work study jobs and what hours students can expect to get as part of the program


  • Whether applying for Early Action or Early Decision will impact the financial aid package


  • If it’s possible to obtain in-state tuition by meeting residency requirements


Sometimes deciding what financial aid package to accept depends on different factors. Consider all the options you have to pay for school and see which package combines what you need with a certain degree of flexibility.



4. How Do I Maintain My Financial Aid?

Once the school has offered you a financial aid package, it’s important to make sure you understand the terms and conditions involved with maintaining your aid.


Find out if there are requirements to maintain a certain GPA, re-apply for aid each year, and if there are other circumstances you need to meet.



5. Is This the Best You Can Do?

Maybe there’s a school you like, but you’re not happy about the financial aid package. In that case, you need to know how to ask a college for more financial aid. Here are some tips that can help you potentially appeal and boost your financial aid offer:

  • Send an email so there’s a written record


  • If you call for a more personal touch, follow up with an email


  • Mention the school is your first choice, but you’re trying to balance that with financial realities


  • Share information that might sway the financial aid office, especially if there are circumstances that illustrate the difference between your EFC and what your family can actually pay


  • Use offers from comparable schools as leverage


  • Send the request after you receive the financial aid package but before you send a deposit to the school


You can also find out if there’s additional money available once you’re no longer a freshman, and ask about additional opportunities.


Bottom Line

By knowing which questions to ask financial aid officers, you’re more likely to get a clear picture of which school is going to give you the best deal. You might not be able to go to your first choice school, but with the right approach, you can still get a good education without breaking the bank.









by Miranda Marquit, who has been covering personal finance for more than 10 years, including aspects of college planning and student loans. She is a recognized money expert and has contributed to numerous media outlets, including Forbes, Marketwatch, NPR, USA Today, Investopedia, and U.S. News & World Report. She lives in Idaho with her teenage son — who she’s just starting to guide through the college selection and admissions process.

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